Savor the Flavors of our F & B services
Unique Consulting
@The Recipe, we're all about helping F & B establishments navigate through their unique situations, issues, problems, and frustrations to help improve more than just the bottom line. We support various setups, including home kitchens, food stands, carts, caterers, trailers, trucks, mom-and-pop restaurants, fast food outlets, coffee cafes, baristas, large chain restaurants, bars, hotels, special events and grocery stores. Our services extend from startup assistance and commissioning to full operational support and beyond, all aimed at ensuring a sustainable future for your business.
Insight to Services
@TheRecipe can help you with a long list encluding but not limited to:
Labor Matrix.
Staffing.
Training.
POS Integration.
Employee Retention.
Tipping.
Food Sourcing.
Recipe Development.
Food Tasting.
Food Waste Reduction.
Overhead Reduction.
Food Safety.
Environmental Health & Safety
Sanitation.
Sure Safe.
Inspections.
Audits.
Secret Shopper.
Value Towards Services
The questions are: What is it worth to you to identify issues and improve your establishment, and what are you willing to invest in that effort?
SECRET SHOPPER: The base fee to Secret Shop your own establishment locally in Maricopa, Arizona, is $50.00 plus the price of the pre-selected meal, taxes and tip if applicable paid in advance to receive a written report.
For areas outside of Maricopa, Arizona it is $60.00 plus $0.55 per mile and the price of the pre-selected meal, taxes and tip if applicable paid in advance to receive a written report.
Other areas outside of Pinal and Maricopa Couty would be subject to extra fees depending on location, travel and overnight accommodations.
MANAGEMENT, INSPECTIONS & AUDITS
The base fee for Management, Inspections, and audits involving the list for our Insights to Services starts at $125.00 for four hours, $50.00 an hour thereafter, and $0.55 per mile outside of Maricopa, Arizona.
Other areas outside of Pinal and Maricopa County would be subject to extra fees depending upon location, travel and overnight accommodations.
CORPORATE REVAMPING
At times a Corporation will need assistance in evaluating and making changes within the business structure and its food recipes and products to the consumer. Fees are based on an individual scope of work for global market sustainability.
savor the flavor of our consumer services
CONSUMER ACTION PLAN
It is most unfortunate, at times things do not go well for the consumer at a Food & Beverage establishment and require being addressed.
Something Wrong With The Meal: This could be from an incorrect order, the way its plated or presented, cooked incorrectly as ordered, an object in the food, incorrect or bad drink, watered down drink, poor service, unclean establishment, food safety issues with employees, dismal ambiance, escalated pricing for the menu, and tipping issues. Worse yet, you got ill from the food. A low value for the establishment and their food and services were rendered as being unsatisfactory.
Addressing Issues and Complaints
When one has an issue worth addressing, it may be problematical to do so due to inhibitions, timing, and others around you. The best policy is to remain composed and bring the issue to your server. If then you are not able to resolve it, ask to speak with the manager.
They may be willing to correct the matter and apologize. At times, they will offer to comp your meal/drink in whole or part of it. They may try to provide you with a coupon or free meal for future use. This ensures you will come back and hopefully bring someone with you.
If they are not able to resolve your issue you can write a letter to the owner or their Corporate office. This usually does not solve much and thirty days later you will receive a coupon in the mail.
You may just not like something with the establishment or an employee that needs addressed differently. Some issues may require filing a complaint with the health department.
If you have ordered food and beverages from an establishment and it
was delivered through a third party, you would need to address the matter to the establishment and third party.
What Do You Do Now?
@TheRecipe has your back! You are suppose to be a valued customer to the establishment. You have a right to good healthy food and beverages in a establishment that is clean and safe and retains trained superior staff.
We offer our paid services to perform secret shopping on your chosen establishment that you have issues with. We can conduct an independent and objective inspection of the establishments services, food, and the immediate surroundings and restrooms excluding operational areas. We will provide you with a written report and may send the establishment our results, and post such as a review here or online to hold establishment accountable.
Services For The Consumer
SECRET SHOPPER: The base fee to Secret Shop an establishment locally in Maricopa, Arizona, is $50.00 plus the price of the pre-selected meal, taxes and tip if applicable paid in advance to receive a written report.
For areas outside of Maricopa, Arizona it is $60.00 plus $0.55 per mile and the price of the pre-selected meal, taxes and tip if applicable paid in advance to receive a written report.
Other areas outside of Pinal and Maricopa County would be subject to extra fees depending on location, travel and overnight accommodations.
At the end of our independent and inspection you will receive a written report of the findings, and we will send a copy of our finding to the establishment and or corporate office. Your privacy will be maintained, we do the work for you.
Lets Get Started Today!